Data Protection Declaration

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that allows you to be personally identified. You can find detailed information on the subject of data protection in our Data Protection Declaration, which is set out beneath this text.

Data collection on our website

Who is responsible for data processing on this website?

Data processing on this website is conducted by the website operator. You can find its contact details in the Legal Notice of this website.

How do we record your data?

On the one hand, your data is collected as a result of you providing it to us. This may be data that you enter into a contact form, for example.

Other data is automatically recorded by our IT systems when you visit the website. This data is primarily technical data (for example web browser, operating system or the time the site is accessed). That data is recorded automatically as soon as you access our website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have with regard to your data?

You have the right to request information from us at any time and free of charge on the origin, recipients and purpose of your personal data stored by us. You also have the right to demand the rectification, blocking or erasure of that data. For that purpose and for any other questions you may have on the subject of data protection, you can contact us at any time at the address specified in the Legal Notice. You also have a right to lodge a complaint with the competent supervisory authority.

2. General information and mandatory information

Data protection

The operators of this website attach great importance to the protection of your data. We handle your personal data confidentially and in accordance with the statutory data protection regulations and this Data Protection Declaration.

If you use this website, various personal data will be collected. This Data Protection Declaration explains what data we collect and what we use it for.

We advise you that data transmission on the internet (e.g. during communication by e-mail) may be subject to security vulnerabilities. End-to-end protection of the data against access by third parties is not possible.

Information on the controller

The controller for data processing on this website is:

DutyPay GmbH
Rummelstraße 11
67655 Kaiserslautern


The controller is the natural or legal person which, either alone or together with others, decides on the purposes and means of the processing of personal data (e.g. names, e-mail addresses and the like).

Withdrawing your consent to the data processing

Many data processing operations are only possible with your explicit consent. You can withdraw already granted consent at any time. An informal notification sent to us by e-mail is sufficient for this. The legality of data processing that occurred prior to such withdrawal is not affected by this.

Right to lodge a complaint with the competent supervisory authority

In the event of a breach of data protection laws the affected person is entitled to lodge a complaint with the competent supervisory authority. The competent supervisory authority in issues related to data protection laws is the State Data Protection Officer of the federal state in which our company’s registered office is located. Through the following link you can find a list of data protection officers and their contact details:

Right to data portability

You are entitled to a right to have data that we process by automated means on the basis of your consent or in performance of a contract delivered either to yourself or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically practicable.

Right to confirmation and information

You have the right to receive a confirmation from us as to whether personal data relating to you is processed. If this is the case you have the right to request information from us, free of charge, on your stored personal data.

Right to rectification

You have the right to request the prompt rectification of any incorrect personal data concerning you. You have the right, taking into account the purposes of the processing, to demand the completion of incomplete personal data.

Right to erasure (“right to be forgotten”)

Pursuant to Article 17 GDPR you have the right to request from us the prompt erasure of personal data concerning you, and we are obliged to promptly erase personal data if one of the following reasons applies:

  1. The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
  2. The data subject withdraws his/her consent on which the processing is based in accordance with Article 6 (1) point a) or Article 9 (2) lit. a), and there is no other legal basis for the processing.
  3. The data subject objects to the processing in accordance with Article 21 (1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing in accordance with Article 21 (2).
  4. The personal data has been unlawfully processed.
  5. The personal data must be erased for compliance with a legal obligation under EU or Member State law to which the controller is subject.
  6. The personal data was collected in relation to the offer of information society services in accordance with Article 8 (1).

Right to restriction of processing

You have the right under Article 18 GDPR to request from us the restriction of processing if one of the following conditions is fulfilled:

  1. The correctness of the personal data is contested by the data subject for a period that enables the controller to verify the correctness of the personal data.
  2. Processing is unlawful and the data subject refuses the erasure of the personal data and instead demands restriction of the use of the personal data.
  3. The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the purpose of establishing, exercising or defending legal claims.
  4. The data subject has submitted an objection to processing in accordance with Article 21 (1) and it has not yet been established whether the legitimate grounds of the controller override the grounds of the data subject.

SSL/TLS encryption

This website uses SSL/TLS encryption for reasons related to security and in order to protect the transfer of confidential content, such as orders or enquiries which you send to us as the website operator. You can recognize an encrypted connection in that the address line of the browser changes from "http://" to "https://" and by the padlock symbol in your browser toolbar.

When SSL/TLS encryption is enabled, the data that you transmit to us cannot be read by third parties.

3. Data protection officer

Legally required data protection officer

We have appointed a data protection officer for our company.

Omarbek Walz-Katamov

Rummelstraße 11


4. Data collection on our website


Some of our web pages use “cookies”. Cookies do not cause any damage to your computer and do not contain viruses. They serve the purpose of making our service more user-friendly, effective and secure. Cookies are small text files which are deposited on your computer and are stored by your browser.

Most of the cookies used by us are “session cookies”. They are automatically erased after the end of your visit. Other cookies remain stored on your end device until you erase them. These cookies enable us to recognize your browser the next time you visit us.

You can adjust your browser settings so that you are informed of the installation of cookies and can decide whether to accept them on a case-by-case basis, block the acceptance of cookies either for particular cases or in general or activate automatic erasure of the cookies when you close the browser. If you disable cookies, the functionality of this website may be restricted.

Cookies which are necessary for carrying out the electronic communication process or to provide certain functions required by you (e.g. the shopping cart function) are stored on the basis of Article 6 (1) lit. f) GDPR. The website operator has a legitimate interest in the storage of cookies for the purpose of optimized provision of its services without technical flaws. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, they are dealt with separately in this Data Protection Declaration.

Server log files

The provider of this site automatically collects and stores information in “server log files”, which your browser automatically transmits to us. This includes:

  • Browser type and browser version
  • The operating system used
  • The referrer URL
  • The host name of the accessing computer
  • The time of the server request
  • IP address

This data is not combined with other data sources.

The basis for data processing is Article 6 (1) lit. f) GDPR, which permits the processing of data for the purpose of performing a contract or for pre-contractual measures.

Contact form

If you send us enquiries by contact form, your data from the enquiry form, including the contact details specified by you in it, will be stored by us for the purpose of processing the enquiry and for follow-up queries. We will not pass that data on without your consent.

The data entered in the contact form is thus processed exclusively on the basis of your consent (Article 6 (1) lit. a) GDPR). You can withdraw that consent at any time. An informal notification sent to us by e-mail is sufficient for this. The legality of the data processing operations that occurred prior to such withdrawal is not affected by it.

The data entered by you in the contact form remains with us until you request its erasure or withdraw your consent to the storage or if the purpose of the storage of the data no longer applies (e.g. after the completion of the processing of your enquiry). Mandatory provisions of law, particularly statutory retention periods, remain unaffected.

Translation Status: Machine Translation

Legal Disclosure

DutyPay GmbH

Rummelstraße 11
67655 Kaiserslautern

Registry Information

Register court: District Court of Kaiserslautern
Register number: HRB 31620
VAT ID number: DE293589759
Managing Director: Dipl.-Wirtsch.-Ing. Alexander Gansel

Contact Information

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Legal Information

The content of the website is for information only and does not constitute tax, legal or business advice. We assume no liability for external links. The operators of linked sites are solely responsible for their content.

This website does not use cookies.

Data Protection Declaration

Additional Legal Information