VAT compliance throughout Europe

Made easy - Automated

OSS Correction Service

Service Description

DutyPay makes VAT compliance easy with its OSS Correction Service. Incomplete or incorrect business action data can lead to mandatory corrections in the One Stop Shop (OSS).

Corrections due to returns of goods or refunds granted are submitted with the OSS Submission Service. The OSS Correction Service complements the OSS Submission Service in case incomplete or incorrect business action data had been submitted.

Prior OSS returns cannot be corrected. Any corrections must be submitted with the currently due OSS return.

DutyPay makes VAT compliance affordable with its OSS Correction Service.

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Service details

Included services:

  • Access to the cloud-based hub software including all available data interfaces.
  • Data processing volume for 5,000 data records made available for processing within a month. A data record corresponds to a row in a table.
  • The data processing volume included can also be used for other DutyPay services in the HubSystem within one month. Unused data processing volume expires at the end of the month.
  • We always process all data records supplied. If the number of data records supplied exceeds the number of data records contracted in total, the excess is calculated.
  • Any additional data processing will be charged at 0.001 EUR per data record.

Complementary services:

  • Translation services on request.
  • Data analysis support.
  • Assistance with tax audits.


DutyPay makes VAT compliance easy with automated data integration via APIs or file uploads.

Interfaces available for this service:

  • Amazon via SP-API - see Amazon Selling Partner Appstore
  • JTL via the integration tool JTL2DutyPay. Simple and secure data provision via the locally installed JTL-WaWi.
  • File upload - we provide several import mappings to upload data easily.

Missing integrations for marketplaces, web shop systems or ERP systems can be added and individually developed on request.

Service Requirement

DutyPay makes VAT compliance easy with its infrastructure and partner network.

To meet compliance specific deadlines or to minimise penalties for late or incorrect filing all corrected VAT-relevant business action data needs to be provided as quick as possible. Additionally, a valid reason for the correction must be provided to add to the OSS return.

VAT-relevant business action data for OSS is, for example, contained in data from following business events:

  • Sales:
    • Sales to consumers (B2C).
  • Cancellations:
    • Returned goods.
    • Granted refunds.

Single Order Prerequisite

DutyPay makes VAT compliance easily accessible.

Prerequisites to order the OSS Correction Service:

  • Active Master Contract (free of charge) with DutyPay.
  • Active OSS registration in the contract country.
  • Active OSS Submission Service for the contract country. See also OSS Submission Service

Frequently Asked Questions

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Contract Countries: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania , Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, United Kingdom, Cyprus

DutyPay GmbH does not offer tax or legal advice.Our service regarding German VAT is based on the German Tax Consultancy Act for permitted support according to § 6 section 3 StBerG.